PRODUCT AVAILABILITY & SHIPPING INFORMATION - Usually, most US and International orders are processed and shipped within 5-7 days of your purchase, via the US Postal Service, either via First Class or Priority Mail. Please email us if you need express shipping and we would be happy to get you options, pricing and payment links for faster shipping.
If we, are out of stock on an item and do not expect to ship your item within five business days, we will notify you via email.
CURRENT CUSTOMER ORDER STATUS - If you are a current customer, you may inquire about the status of your order by sending us an email here.
Thank you for your choosing THUNDER TOYZ!
US Customers: - We will accept returns within 7 days of delivery, and provide full refunds of our items minus shipping and handling costs. Items must be returned in original boxes and packaged in original packing material. All Desktop models purchased by our U.S. customers will be shipped via UPS Ground Insured. Items to our US customers that arrive damaged will be handled via UPS insurance and a new model will be sent to you once the damaged item has been returned. You must notify us before returning items or you will be assessed a 20% restocking fee.
UPS Toys & Models